Aquaheat Facility Services limited are one of the leading air-conditioning and Facility Services businesses in New Zealand, operating nationwide. Our Auckland Service Team has an established customer portfolio with some of the largest and industry leading commercial properties within Auckland.
As a result of a strong growth and demand from our clients we have an excellent opportunity for an experienced Key Account Manager to join our highly regarded Auckland Service team.
The purpose of the role is to support the Regional Service Manager in building profitable and lasting relationships with all our key clients. You will be required to ensure that all services e.g. planned preventative maintenance, reactive and project work completed under the scope of our contract. Ensuring our service provision is meeting or exceeding standards we have set and that we are providing an effective service to all our clients with all contractual obligations being achieved.
The role will be operating under high pressure and dealing with conflicting priorities as well as the needs of multiple stakeholders. The position therefore requires the individual to plan, organise, and priorities their work in order to meet strict deadlines and provide timely and accurate information to all stakeholders.
Our clients and stakeholders are extremely important to us and we need someone who understands the environment that we operate in. You will be a highly polished service professional with proven experience within the facility services sector with a client facing focus in commercial and industrial environments. We are looking for someone who has a genuine belief in providing excellent customer service with a practicable attitude while highly motivated, ambitious and has the ability to maintain standards with commitment to succeed.
The person we are seeking will process the following attributes:
For the right candidate we offer
Please note that the successful applicant will be required to undergo a pre-employment medical examination including a drug test and pre-employment criminal conviction screening.
To apply for this position please forward to CV to phil.thorpe@aquaheat .co.nz